One of the most popular smartphones for Sprint, the HTC Hero offers Android with a 5 megapixel camera and a capacitive touch screen. Going into the Sprint store, it was fairly obvious to see that the new Palm phones were what Sprint is focusing on. But the Hero wasn't too far away, and placed next to the Moment. Upon holding the phone, you can tell some effort was put into making the phone feel solid in the hand. It has a good weight without being as heavy as the Moment, and the keys feel nice. You can go to the home screen on the device easily, and the screen looks great. Swiping between screens was quick and easy, and the trackball worked well and felt great. Opening some apps was a big laggy, but that should somewhat be expected with a store model. Using the keyboard was a joy. I felt the prediction was even better than the iPhone, and the haptic feedback was a really nice touch. It's nice to be able to use the keyboard any way you want to to make it more convenient for you to use, too. The web browser was pretty straightforward, and it loaded fast and rendered nice. Texting was good on the phone. Overall, it's a great phone for people who want to customize to their heart's content and like to use a touch screen on their phone.
Screen could've been a bit larger, scrolling a tad bit smoother, proximity sensor, flash on the camera, better aftermarket accessories, more in-box goodies from HTC, louder external speaker, different colors (at least a black one)
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